The Product Development process at DEWALT is very iterative. We go step by step.
AN ENGINEER's STORY
Horst Grossman, Vice President of DEWALT New Product Development and Engineering, discusses the importance of end-user feedback in the DEWALT Product development process.
The relationship between DEWALT and end-users has developed very well over the years and becomes better and better all the time.
The objective is always to come up with tools that will exceed customer's expectations.