Product Safety Notice – Corrective Action

DEWALT DWS780-XE and DHS780
305mm Mitre Saws

Safety Notice DWS-DHS780 Products

DEWALT has identified an issue involving the plastic rear guard on some of the following professional-use products sold nationally and online between September 2019 and July 2022:

  1. Models: DWS780-XE, DHS780
  2. Type Number: 21
  3. Production Date Codes: Between 2019-33 and 2022-06

Safety Notice DWS-DHS780 Boxes

What is the Issue?:

The rear guard may break or detach and make contact with the saw blade. If the rear guard contacts the saw blade, fragments may be thrown from a rotating blade contacting the operator or bystander and causing injury.

What to do:

Stop using the mitre saw, check the model, type number and date code against the details above. If your product is impacted, contact the DEWALT Customer Service team to receive a free repair kit.

Contact details:

Phone: 0800 339 258 option 1
E-mail: NZCustomerCare@sbdinc.com

REAR GUARD COMPONENT LOCATION AND IDENTIFICATION

Safety Notice DWS-DHS780 Rear Guard Location

WHAT IS THE REPAIR KIT?

The repair kit includes a new rear guard and dust deflector assembly, two new fixing screws and instructions. The original saw blade wrench supplied with the saw, which is used to change saw blades, has a T30 Torx head and can be used to remove the old screws and replace the new screws.

Instructions are provided and the fitting operation can also be viewed online at:

DHS780 & DWS780 Guard instructions ANZ

If there are any questions or difficulties with obtaining or fitting the replacement rear guard, contact the customer service team using the details above.

DEWALT would like to thank you for your support and apologise for any inconvenience caused by this activity.